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.ant-spin-dot-item{background-color:#57997d}._iconWrap_1g1jz_77._success_1g1jz_95{color:#4e9276;background:#e8f7ef}._iconWrap_1g1jz_77._error_1g1jz_100{color:#d94b4b;background:#fff0f0}._content_1g1jz_105 h1{margin:0;color:#173b31;font-size:clamp(25px,5vw,31px);line-height:1.2;letter-spacing:-.7px}._eyebrow_1g1jz_113{margin:0 0 10px;color:#57997d;font-size:12px;font-weight:700;letter-spacing:.7px;text-transform:uppercase}._message_1g1jz_122{max-width:365px;margin:13px auto 0;color:#61736c;font-size:14px;line-height:1.65}._action_1g1jz_130{width:100%;height:48px;margin-top:29px;border:0;border-radius:12px;background:#57997d;box-shadow:0 9px 18px #57997d3d;font-family:inherit;font-weight:600}._action_1g1jz_130:hover,._action_1g1jz_130:focus{background:#427c64!important}._helpText_1g1jz_147{margin:22px 0 0;color:#98a7a1;font-size:11px}@keyframes _appear_1g1jz_1{0%{opacity:0;transform:translateY(14px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}@media (max-width: 520px){._page_1g1jz_1{padding:16px}._card_1g1jz_48{padding:28px 24px 24px;border-radius:23px}._iconWrap_1g1jz_77{width:74px;height:74px;margin-top:27px;margin-bottom:20px}}._dashboard_456tc_1{max-width:1500px;min-width:0;margin:0 auto;padding:28px;color:#0c1745}._header_456tc_2{display:flex;align-items:center;justify-content:space-between;gap:20px;min-width:0;margin-bottom:22px}._header_456tc_2 h1{margin:0;font-size:36px;line-height:1.15}._header_456tc_2 p{margin:6px 0 0;color:#7181af;font-size:17px}._actions_456tc_4{display:flex;gap:12px;align-items:center}._actions_456tc_4 .ant-select,._actions_456tc_4 .ant-picker,._actions_456tc_4 .ant-btn{height:44px}._actions_456tc_4 .ant-select-selector,._actions_456tc_4 .ant-picker{height:44px!important;min-height:44px}._actions_456tc_4 .ant-select-selector{display:flex;align-items:center}._actions_456tc_4 .ant-btn{display:inline-flex;align-items:center;justify-content:center}._actions_456tc_4 .ant-select-selection-item,._actions_456tc_4 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760px){._dashboard_456tc_1{padding:16px 12px}._header_456tc_2{flex-direction:column;align-items:stretch;gap:14px}._actions_456tc_4{flex-direction:column;align-items:stretch}._actions_456tc_4 .ant-select,._actions_456tc_4 .ant-btn{width:100%}._header_456tc_2 h1{font-size:29px}._header_456tc_2 p{font-size:15px}._cards_456tc_5{grid-template-columns:1fr}._summary_456tc_5 .ant-card-body{padding:16px}._summary_456tc_5 strong{font-size:26px}._analytics_456tc_6{grid-template-columns:minmax(0,1fr)}._analytics_456tc_6 .ant-card-body{padding:14px 8px}._dashboard_456tc_1>.ant-card .ant-card-head{padding:0 14px}._dashboard_456tc_1>.ant-card .ant-card-body{padding:10px 0}._dashboard_456tc_1 .ant-table{font-size:12px}._dashboard_456tc_1 .ant-table-cell{padding:10px 8px!important;white-space:nowrap}}._loginPageWrapper_1ddn7_8{height:100vh;max-height:100vh;overflow:hidden;display:flex;align-items:stretch;justify-content:center;background:#dde8e4;font-family:Lexend,sans-serif;padding:0}._outerContainer_1ddn7_21{width:100%;min-height:100vh;background:#dde8e4;display:flex;overflow:visible;animation:_fadeUp_1ddn7_1 .9s cubic-bezier(.16,1,.3,1) both}._leftColumn_1ddn7_31{flex:8;padding:56px 48px 56px 56px;display:flex;flex-direction:column;background:#dde8e4;position:relative;overflow:visible}._leftColumn_1ddn7_31:before{content:"";position:absolute;top:-40px;right:-40px;width:200px;height:200px;background-image:radial-gradient(#57997d 1.5px,transparent 1.5px);background-size:18px 18px;opacity:.25;pointer-events:none;border-radius:50%}._leftColumn_1ddn7_31:after{content:"";position:absolute;bottom:-40px;left:-40px;width:200px;height:200px;background-image:radial-gradient(#57997d 1.5px,transparent 1.5px);background-size:18px 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#0000000f}._accentBar_1ddn7_134{position:absolute;top:0;left:0;right:0;height:5px;background:linear-gradient(90deg,#57997d,#f6d200)}._loginLogo_1ddn7_144{display:block;height:52px;width:auto;object-fit:contain;margin-top:0;margin-bottom:12px}._portalTag_1ddn7_153{display:inline-flex;align-items:center;gap:6px;background:#f0f7f4;padding:5px 12px;border-radius:100px;font-size:8.5px;font-weight:800;color:#4e8770;text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px}._dot_1ddn7_169{width:6px;height:6px;background:#f6d200;border-radius:50%;position:relative;flex-shrink:0}._dot_1ddn7_169:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:#f6d200;border-radius:50%;animation:_pulseRing_1ddn7_1 1.8s ease-out 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#cbd5e1;border-radius:8px;text-decoration:none;max-width:160px;height:52px}._attachmentDocName_1af92_1105{font-size:11px;color:#334155;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._attachmentVideoCard_1af92_1114{width:52px;height:52px;border-radius:8px;overflow:hidden;border:1px solid #cbd5e1;background:#000}._attachmentRemoveBtn_1af92_1123{position:absolute;top:-6px;right:-6px;background:#fff;border:none;padding:0;border-radius:50%;color:#ef4444;font-size:14px;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 1px 4px #00000026;transition:transform .15s ease,color .15s ease;z-index:4}._attachmentRemoveBtn_1af92_1123:hover{transform:scale(1.15);color:#dc2626}._attachmentUploadingOverlay_1af92_1147{width:52px;height:52px;background:#f1f5f9;border:1px dashed #71B095;border-radius:8px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px}._uploadingPercent_1af92_1160{font-size:9px;color:#64748b;font-weight:600}._skipActionRow_1af92_1166{display:flex;align-items:center;gap:10px;padding-left:38px;margin-top:4px}._backBtn_1af92_1174{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:#64748b;cursor:pointer;padding:6px 14px;border-radius:20px;background:transparent;border:1px solid #cbd5e1;transition:all .2s ease;-webkit-user-select:none;user-select:none}._backBtn_1af92_1174:hover{color:#0f766e;background:#f0fdf4;border-color:#71b095}._skipBtn_1af92_1195{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:#64748b;cursor:pointer;padding:6px 14px;border-radius:20px;background:transparent;border:1px dashed #cbd5e1;transition:all .2s ease;-webkit-user-select:none;user-select:none}._skipBtn_1af92_1195:hover{color:#0f766e;background:#f0fdf4;border-color:#71b095;border-style:solid}._skipTag_1af92_1217{background:#f1f5f9;color:#64748b;border-color:#e2e8f0;font-size:11px;border-radius:4px}._ticketSuccessBox_1af92_1225{background:#f0fdf4;border:1px solid #bbf7d0;border-radius:12px;padding:14px 16px;color:#166534;font-size:13px;line-height:1.5;display:flex;align-items:flex-start;gap:10px}._ticketIdBadge_1af92_1238{font-family:monospace;background:#dcfce7;color:#15803d;padding:2px 6px;border-radius:6px;font-weight:700;border:1px solid #bbf7d0}._restartWrap_1af92_1248{text-align:center;padding:6px 0 2px;font-size:12px;color:#64748b}._restartLink_1af92_1255{color:#71b095;cursor:pointer;font-weight:600;text-decoration:none}._restartLink_1af92_1255:hover{text-decoration:underline;color:#5ea084}._footerStatic_1af92_1267{border-top:1px solid #e2e8f0;padding:10px 16px;font-size:11.5px;color:#64748b;text-align:center;background:#fff;flex-shrink:0}._commentSection_1af92_1278{background:#fff;border-top:1px solid #e2e8f0;padding:12px 16px;display:flex;flex-direction:column;border-bottom-left-radius:12px;border-bottom-right-radius:12px;flex-shrink:0}._quickPillsWrapper_1af92_1289{display:flex;gap:6px;overflow-x:auto;padding-bottom:2px}._quickPillsWrapper_1af92_1289::-webkit-scrollbar{height:4px}._quickPillsWrapper_1af92_1289::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}._quickPill_1af92_1289{background:#f8fafc;border:1px solid #e2e8f0;border-radius:20px;padding:4px 10px;font-size:11.5px;font-weight:500;color:#475569;cursor:pointer;white-space:nowrap;transition:all .15s ease;display:flex;align-items:center;gap:4px}._quickPill_1af92_1289:hover{border-color:#71b095;color:#0f766e;background:#f0fdf4}._commentInputRow_1af92_1327{display:flex;gap:8px;align-items:center}._commentInput_1af92_1327{background:#fff!important;border:1px solid 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b{font-family:monospace;font-size:14px;letter-spacing:2px;margin-left:4px;color:#92400e}._authError_1af92_1464{color:#dc2626;font-size:12px;margin-top:6px}._sideCard_1af92_1471{background:#fff;border:1px solid rgba(214,223,236,.9);border-radius:18px;padding:18px;box-shadow:0 10px 30px #12263f0a;display:flex;flex-direction:column;gap:14px}._sideCardTitle_1af92_1482{font-size:14px;font-weight:700;color:#1e293b;margin:0;display:flex;align-items:center;justify-content:space-between;gap:8px}._tenantInfoBlock_1af92_1493{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:12px 14px;display:flex;flex-direction:column;gap:8px}._tenantInfoRow_1af92_1503{display:flex;justify-content:space-between;font-size:12px}._tenantInfoLabel_1af92_1509{color:#64748b}._tenantInfoValue_1af92_1513{font-weight:600;color:#1e293b}._activityList_1af92_1519{display:flex;flex-direction:column;gap:12px;position:relative;padding-left:14px}._activityList_1af92_1519:before{content:"";position:absolute;left:4px;top:6px;bottom:6px;width:2px;background:#e2e8f0}._activityItem_1af92_1537{position:relative;display:flex;flex-direction:column;gap:2px}._activityDot_1af92_1544{position:absolute;left:-14px;top:3px;width:8px;height:8px;border-radius:50%;background:#71b095;border:2px solid #ffffff;box-shadow:0 0 0 1px #71b095}._activityTitle_1af92_1556{font-size:12px;font-weight:600;color:#1e293b}._activityDesc_1af92_1562{font-size:11.5px;color:#64748b;line-height:1.4}._activityTime_1af92_450{font-size:10px;color:#94a3b8;margin-top:1px}._successBtnRow_1af92_1574{padding-left:38px;margin-top:10px}._mobileComplainForCard_1af92_1580{display:none;background:#fff;border:1px solid #e2e8f0;border-radius:14px;overflow:hidden;box-shadow:0 2px 8px #00000008}._mobileComplainForHeader_1af92_1589{padding:11px 14px;display:flex;align-items:center;justify-content:space-between;cursor:pointer;background:#f8fafc;-webkit-user-select:none;user-select:none;transition:background .15s ease}._mobileComplainForHeader_1af92_1589:hover{background:#f1f5f9}._mobileComplainForTitle_1af92_1604{font-size:13px;font-weight:700;color:#1e293b}._mobileComplainForToggle_1af92_1610{display:flex;align-items:center;font-size:11.5px}._mobileComplainForBody_1af92_1616{padding:10px 12px;border-top:1px solid #edf2f7;animation:_rise_1af92_1 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ease;max-height:380px;overflow-y:auto}._mobileDetailCardBody_1af92_1678::-webkit-scrollbar{width:5px}._mobileDetailCardBody_1af92_1678::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}@media (max-width: 992px){._mobileComplainForCard_1af92_1580{display:block}._desktopSideContext_1af92_1622,._desktopSideActivities_1af92_1628{display:none}._mobileDetailCard_1af92_1642{display:block}}@media (max-width: 768px){._pageWrapper_1af92_5{padding:6px 8px 18px;gap:12px}._pageHeaderCard_1af92_17{padding:12px 14px;gap:12px;flex-direction:column;align-items:stretch;border-radius:14px}._headerLeft_1af92_33{gap:10px}._headerIconBadge_1af92_45{width:38px;height:38px;font-size:18px;border-radius:10px}._headerTitle_1af92_58{font-size:15px}._headerSub_1af92_78{font-size:11.5px;line-height:1.4}._headerActions_1af92_39{display:flex;gap:8px;width:100%}._headerActions_1af92_39 button{flex:1;height:36px;justify-content:center;font-size:12.5px}._simulatorContainer_1af92_102{height:auto;min-height:calc(100vh - 180px);max-height:none;border-radius:14px}._simHeader_1af92_116{padding:10px 14px}._simTitle_1af92_195{font-size:13.5px}._simSub_1af92_203{font-size:11px}._thread_1af92_581{padding:14px 12px;gap:12px}._msg_1af92_601{gap:8px}._botAvatar_1af92_627{width:26px;height:26px;font-size:11px}._bubble_1af92_649{max-width:90%;padding:10px 13px;font-size:13px;line-height:1.5;border-radius:12px}._bubbleSenderName_1af92_674{font-size:10.5px}._fieldBlock_1af92_852{padding-left:0;margin-left:0;width:100%;gap:8px}._optionsWrapper_1af92_741{padding-left:0;margin-left:0;grid-template-columns:1fr;gap:8px;width:100%}._categoryChip_1af92_749{min-height:44px;padding:10px 14px;font-size:13px;border-radius:10px}._showMoreContainer_1af92_774{padding-left:0;margin-left:0}._autoCard_1af92_814{margin-left:0;padding:10px 12px}._skipActionRow_1af92_1166{padding-left:0;margin-top:6px;flex-wrap:wrap;gap:8px}._successBtnRow_1af92_1574{padding-left:0}._descriptionInputWrapper_1af92_965{width:100%}._descriptionInputWrapper_1af92_965 textarea{font-size:13.5px}._paperclipBtn_1af92_983{width:30px;height:30px;bottom:6px;right:6px}._attachedPreviewsSection_1af92_1038{padding:8px 10px;margin-top:6px;border-radius:8px}._attachedPreviewsTitle_1af92_1055{font-size:11px}._attachedPreviewsGrid_1af92_1064{gap:6px}._attachmentThumbImg_1af92_1086,._attachmentThumbWrapper_1af92_1078,._attachmentUploadingOverlay_1af92_1147,._attachmentVideoCard_1af92_1114{width:48px;height:48px}._attachmentDocCard_1af92_1092{width:100%;max-width:100%;height:44px;padding:4px 8px}._attachmentDocName_1af92_1105{font-size:11px}._summaryCard_1af92_913{padding:12px 14px;border-radius:10px;font-size:12px}._summaryRow_1af92_924{padding:6px 0;gap:8px}._summaryKey_1af92_937{font-size:11.5px}._summaryVal_1af92_942{font-size:12px;max-width:60%}._btnRow_1af92_873{flex-direction:column-reverse;gap:8px;width:100%}._btnRow_1af92_873 button,._btnRow_1af92_873 ._btnPortalPrimary_1af92_878,._btnRow_1af92_873 ._btnPortalGhost_1af92_897{width:100%;height:40px;justify-content:center;font-size:13.5px}._backBtn_1af92_1174{width:100%;justify-content:center;height:38px;padding:6px 12px;background:#fff;border:1px solid #e2e8f0;border-radius:8px}._skipBtn_1af92_1195{width:100%;justify-content:center;height:38px}._fixedTicketInfoCardWrapper_1af92_222{padding:4px 8px 0;width:100%;max-width:100%;box-sizing:border-box}._fixedTicketInfoCard_1af92_222{padding:8px 10px;gap:6px;border-radius:8px;width:100%;max-width:100%;box-sizing:border-box}._fixedTicketInfoTopRow_1af92_247{display:flex;align-items:center;flex-wrap:wrap;gap:5px 6px;width:100%;min-width:0;box-sizing:border-box}._fixedTicketInfoItem_1af92_257{display:inline-flex;align-items:center;gap:4px 6px;padding:3px 8px;font-size:11px;border-radius:5px;max-width:100%;min-width:0;box-sizing:border-box;flex-wrap:wrap}._fixedTicketInfoLabel_1af92_278{font-size:11px;font-weight:500;color:#64748b;flex-shrink:0}._fixedTicketInfoValue_1af92_285{font-size:11.5px;font-weight:600;color:#0f172a;word-break:break-word;overflow-wrap:anywhere;min-width:0}._fixedTicketInfoDescRow_1af92_294{font-size:11.5px;padding:5px 8px;border-radius:6px;width:100%;min-width:0;box-sizing:border-box;word-break:break-word;overflow-wrap:anywhere}._activityPillsContainer_1af92_442{gap:6px;max-width:100%;box-sizing:border-box;overflow:hidden}._activityPill_1af92_442{max-width:100%;box-sizing:border-box;flex-shrink:1;overflow:hidden;font-size:11px;padding:3px 8px}._authScreen_1af92_1348{padding:12px}._authOption_1af92_1365{padding:12px 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